Terms , Conditions & Returns

Our online store offers an excellent range of products from a large selection of well known and trusted manufacturers and brand names, our site uses Sage Pay for all Credit and Debit card transactions, it 100% secure After payment your card details will NOT be kept on file and are NEVER available to us, allowing you to buy online with 100% confidence. All payments are processed using Sage Pay and goods will not be dispatched until the payment has been confirmed.

UK DELIVERY

UK mainland Orders are normally dispatched within 2 working days, often sooner. Outside the UK orders may take slightly longer to arrive.
Royal Mail Estimate 2-3 working days after the despatch day.
Other Courier Estimate 1-2 working days after despatch day. None of the orders are processed or sent out over a weekend.
If an item is out of stock we will inform you of such before we despatch the goods.
Orders are sent via a carefully selected carrier: the cost is calculated at the checkout.
All deliveries must be signed accordingly. NO claims can be entered into after goods have been signed for in good condition.
It is a legal requirement that goods can be inspected prior to signing.

OUT OF STOCK ITEMS

Whilst we endeavour to keep out stock levels 100% correct if an item shown on our website should become unavailable we will email you to let you know if an alternative product is available.

VAT (Sales Tax)

All of our prices include VAT at the current UK Rate

REFUNDS & RETURNS

Under the Distance Selling Regulations, you have a right to cancel your order for most items purchased on this website within 14 days of receipt of the goods for a full refund. The customer will be responsible for returning the goods in their original packaging and for any charges involved in returning the goods. We recommend that when returning items, recorded delivery is used as we cannot be held responsible for lost items.

Customisable items or any item that has to be cut to length, i.e; Electric Cable, Chain etc, are exempt from this and are therefore not eligible for return or cancellation.

BLADED ITEMS

In adherence to the Offensive Weapons Act 2019. We shall only be delivering bladed articles to business addresses for the foreseeable future. Any private or residential purchase for bladed items will automatically be cancelled and refunded.